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Services to Help Your Business Succeed

  • Leads/ Customer Lists 
  • Payment Processing
  • Up-sell Programs
  • Proven Products
  • Product Design & Fulfillment
  • Call Center Outsourcing
  • Call Center Set-Up
  • Training & Script Development 
  • Hiring & Training
  • Consulting

Leads/Customer Lists/SMS Text Message Marketing & Cellular Data
Customers First has established relationships with list owners to provide your company with quality lists targeted to your customer demographics for both inbound and outbound campaigns.

Leads for SMS Text Message Marketing where new revenues in marketing and customer retention resides, with more than 200 million mobile users in the US and over 2 billion world wide. SMS marketing and cellular data is vital for new marketing strategies. Per Nielsen Media Research, over 58 million mobile users have seen advertising over their phone and with half saying they responded to at least one advertisement.  View Data Cards Here>>>

Payment Processing

We are an authorized ISO and will assist our clients in getting check draft, ACH processing, or Credit Card processing for all types of businesses. High risk accounts are our specialty and we can provide the most competitive rates in the industry. 

We also offer Mobile Billing which is quickly becoming a preferred method of payment on the web. Many consumers are not comfortable using credit cards or online wallets to make purchases. Younger consumers have proven to prefer mobile devices rather than purchasing prepaid cards in order to use their favorite social and gaming sites. Mobile Billing gives them safe and secure spending power through their existing mobile phone accounts.

Mobile Billing will lower refunds and shopping cart abandonment rates while raising incremental revenue for your business at a higher percentage than Premium SMS Billing. Low friction means conversion. Studies show that customers abandon the purchase flow when the checkout process requires multiple, time-consuming steps. With Mobile Billing, all they need is their mobile phone, no enrollment requirements, no pre-registration hassles, no CVV capture, and no long account numbers or user names and passwords to remember.  

Up-sell Programs
At Customers First we know how much time and money is involved in generating sales through your company’s sales and telemarketing campaigns. We also know how important it is to maximize your company’s profits on each and every phone call whether a sale is made or not.

We have a number of up-sell programs to fit your current campaign or product offer that will increase your monthly revenues substantially. Contact us at 1-866-372-1022 to find the program that best suits your company.

Proven Products with a Proven Track Record

  • EDU

  • Business to Consumer Programs 

  • Health/Medical and Dental Benefits

  • Magazine Programs 

  • Vacation and Travel 

  • Debt Consolidation

  • Hispanic Programs 

Customers First have a number of successful programs that are currently running in existing centers. If you are looking for new campaigns contact us at 1-866-372-1022 

Product Design and Fulfillment
We can design a program to your specifications and provide all fulfillment, 3rd party Verification and customer service. Whether residential inbound, outbound telemarketing, business to business or direct mail campaigns we can assist you. 

Call Center Outsourcing & Call Center Set-up
Whether you want to outsource your inbound/outbound sales or customer service calls, we have relationships with call centers throughout the United States, Canada and overseas to fit your particular needs. We are also available to consult and manage call center set-up from start to finish. Hispanic Call Centers and Programs available.

Training & Script Development
Customers First has put together successful training programs from basic selling techniques and customer objection responses to advance closing techniques. We use strategic language to increase sales per contact as well as design scripting/rebuttals and training for the sales team and customer service. We focus on customer retention and customer satisfaction while increasing sales on the initial sales call or during customer service contact.

Consulting
Due to an ever changing marketplace, Customers First takes pride in pioneering new and innovative ways of generating more revenue to your call center regardless of the product or service your company is currently marketing. We realize that our success depends on your continued success. Please contact us at 1-866-372-1022 for a free 20 minute consultation.

 

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